We know that life sometimes gets in the way. That’s why we try to be as flexible as possible when it comes to cancelling appointments. If you cancel more than 24 hours before your set appointment, we’ll do our best to set up a better slot for you, no questions asked. If you cancel with less than 24 hours to go, we will charge a fee of 50% of the service booked.

Pure Salon and Spa is a very popular Salon. This means we’re usually heavily booked. If you show up late to your appointment (without letting us know), we can’t guarantee we’ll be able to give you the complete allotted time since we don’t want to keep any of our other clients waiting. Be in touch to find out more.